I design with curiosity, empathy, and a belief that every challenge is an opportunity to connect people and ideas.
I’m Camila — a Service Designer, UX Researcher, and Innovation Strategist who designs with curiosity, empathy, and the belief that every challenge is an opportunity to connect people and ideas.
With a background in industrial and UX/UI design and a Master’s in Service Design, I’ve worked across healthtech, social innovation, sports tech, and event strategy. My projects range from award-winning women’s health services to scaling global innovation events and redesigning service experiences for brands and communities.
Research is at the core of how I work. I uncover real needs, map systems, and co-create with stakeholders to deliver solutions that are not only functional but meaningful. I’ve led international partnerships, designed digital adoption strategies, and created brand identities for large-scale events — always blending strategy with storytelling.
I thrive in collaborative, fast-moving environments, whether shaping a new customer journey, launching a product, or building partnerships across cultures. For me, great design is about impact, connection, and making ideas real.
Skills
Research & Strategy
UX Research (Diary Studies, Interviews, Usability Testing)
Digital Adoption & Change Management Strategies
Stakeholder Engagement & Partnership Development
Go-to-Market and Branding Strategies
Agile Product Development & Design Sprints
Digital Adoption & Change Management Strategies
Stakeholder Engagement & Partnership Development
Go-to-Market and Branding Strategies
Agile Product Development & Design Sprints
Marketing & Communication
Brand Development & Visual Identity
Digital Marketing Strategy (Social Media, Campaigns)
Content Creation (Copywriting, Visual Design)
Event Experience Design
Brand Development & Visual Identity
Digital Marketing Strategy (Social Media, Campaigns)
Content Creation (Copywriting, Visual Design)
Event Experience Design
Service & UX Design
Service Blueprints & Journey Mapping
Experience Ecosystem Mapping
UX/UI Design (Figma, Prototyping, Wireframing)
UX Research (Diary Studies, Interviews, Usability Testing)
Co-Creation & Workshop Facilitation
Systems Thinking & Problem Framing
Service Blueprints & Journey Mapping
Experience Ecosystem Mapping
UX/UI Design (Figma, Prototyping, Wireframing)
UX Research (Diary Studies, Interviews, Usability Testing)
Co-Creation & Workshop Facilitation
Systems Thinking & Problem Framing
Tools & Platforms
Figma, Miro, Notion, Jira, Adobe Creative Suite
Microsoft Office (PowerPoint, Word, Excel)
Social Media Management (Instagram, LinkedIn)
Wearable Prototyping Tools
Figma, Miro, Notion, Jira, Adobe Creative Suite
Microsoft Office (PowerPoint, Word, Excel)
Social Media Management (Instagram, LinkedIn)
Wearable Prototyping Tools
Beyond technical expertise, I bring empathy, adaptability, and a collaborative mindset to every project. I’m comfortable working across cultures and disciplines, guiding teams through uncertainty with clarity and energy. Whether facilitating workshops, managing partnerships, or presenting to diverse audiences, I focus on building trust, aligning stakeholders, and creating momentum. I see challenges as opportunities to connect people, ideas, and solutions that make a real impact.